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Shipping Policy

Shipping Times & Rates

We accept online orders to shipping addresses within the United States and most international

countries. To ensure the secure delivery of your order, J. Brandt does not ship to post office

boxes. J Brandt is able to accept post office box addresses for your billing needs.

Engraving Schedule:

Please allow an additional 2 - 3 days for delivery on in-stock items that require engraving.

This is only if they are in stock.

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 Return Policy

 30-Day Money Back Guarantee

 Our 30-day money back guarantee gives you time to ensure your purchase is perfect. Articles

are accepted for credit or exchange if returned in saleable condition and accompanied by a

sales receipt. You will need to pay for return shipping and insurance fees.

 Returns may be sent to the following address:

 J. Brandt Recognition

Attn: Returns

2816 W Lancaster Ave

Fort Worth, TX 76107

Non-Refundable Items

Engraved jewelry items may not be returned. Special orders are final sale and are not eligible

for return. Returns with missing paperwork or product will not be processed.

Delta Gamma "Badge" Return Policy

Engraved Badges may be cancelled within 7 days of the order date. After 7 days there will

be a 25% restocking fee for any cancellations or returns. Returns with missing paperwork

or product will not be processed.

Shipping Charges

Shipping charges, including Special Handling and any other related costs, are non-refundable.

If you receive any portion of your order damaged, please contact us prior to returning the

items. J. Brandt will not reimburse you for unauthorized shipping expenses incurred. Please

retain all shipping materials for FedEx pick up and/or inspection.